Privacy Policy
Last Updated: January 15, 2026
Introduction
Charmfellow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website charmfellow.com and use our regional development consultation services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, participate in activities on our website, or contact us. This includes:
- Name and contact information (email address)
- Communications you send to us
- Any other information you choose to provide
Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing activities:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymized where required by law)
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our consultation services
- To respond to your inquiries and fulfill your requests
- To send you administrative information and updates
- To analyze website usage and improve our services
- To detect, prevent, and address technical issues
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With service providers who assist in operating our website
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for a maximum of 24 months unless you request earlier deletion.
Your Rights
Under applicable data protection laws, including GDPR for EU residents, you have certain rights regarding your personal information:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ('right to be forgotten')
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: